It's Good to Grow - Customers

How do I find out more about the Good to Grow Scheme

To find out about the Morrisons It's Good to Grow scheme please visit the It's Good to Grow website - www.itsgoodtogrow.co.uk.

Updated on: 27 August 2021

I don’t work in a school, but I want my local school to benefit.

You can register interest for your local school at www.itsgoodtogrow.co.uk. You can also spread the word to other parents and community members as well as talk to the school about signing up.

Updated on: 27 August 2021

I am unable to find the school I would like to donate to.

Your school might not be aware of the scheme so you can either ask them to sign up or you can register interest on their behalf at www.itsgoodtogrow.co.uk. If your local school has decided not to take part in the scheme you can still donate to another school, just select a different school in the app.

Updated on: 27 August 2021

How can I register to collect tokens?

You’ll need to be a My Morrisons customer to take part so make sure you download the app and select a school to donate your Grow Tokens to.

Don’t forget to scan your app or My Morrisons card at checkout every time you shop to receive your Grow Tokens. Once you’ve selected a school, you’ll be able to donate your Grow Tokens to them.

If your not a registered My Morrisons customers but would like to join to take part in the Good To Grow scheme, just head over to Morrisons.com/mymorrisons to register.

Updated on: 27 August 2021

How do I donate to my chosen school.

If you’re a My Morrisons customer, you can do this on your app through the It’s Good to Grow section.

If you’re using your My Morrisons card, you can do this by logging into your account on the My Morrisons website and choosing your school.

Updated on: 06 September 2021

I have donated to the wrong school in error, can I change this to the correct school?

At the moment, token collection is limited to one school per customer. So once you have chosen your school you won’t be able to change it.

Updated on: 27 August 2021

I am unable to complete my donation

If you’re a My Morrisons customer, you can do this on your app through the It’s Good to Grow section.

If you’re using your My Morrisons card, you can do this by logging into your account and choosing your school through the My Morrisons app or website.

If you are still having difficulties, please contact the customers services team via the enquiry form below.

Updated on: 27 August 2021

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Use our contact form if you need further assistance

I have not received my tokens despite scanning my card / My Morrisons App when shopping

Please allow up to 72 hours for your tokens to appear. If they are still not showing after this period please contact our Customer Services team by completing the enquiry form below.

Updated on: 27 August 2021

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Use our contact form if you need further assistance

Why can't I retrospectively apply my shop to my card in order to collect tokens?

Unfortunately we are unable to apply the tokens retrospectively. In order to collect your Grow Tokens you must remember to swipe your app or My Morrisons card at checkout, so please don’t forget when you next shop.

Updated on: 27 August 2021

Where can I find out how many tokens I've collected?

You can only access details of how many tokens you've collected by visiting your online account or logging into the My Morrisons App. Balances will be available online from 6th September 2021 and on your My Morrisons App from Wednesday 8th September 2021.

It's important that you remember to scan your card each time you shop in order to earn tokens. We are unable to apply these retrospectively.

Please allow up to 72 hours for your tokens to appear. 

Updated on: 02 September 2021

Are any products excluded from the amount of tokens I can receive?

Yes, the following products are excluded from being included in the final total before tokens are allocated (these are the same as the previous more points offer):

Fuel, cashback, fireworks, lottery, spirits, online games and instant tickets, tobacco, tobacco-related products, prescription medicines and pharmacy services, infant milk or formula, gift vouchers, gift cards, mobile phone cards, mobile phone vouchers, E top-ups, bonus stamps, postage stamps, saver stamps, digital saver stamps, photo processing, car park tickets, online delivery charges, dry cleaning, garden centres, sale and reduced items and the Café vending machines. 

Updated on: 06 September 2021