Donations

Why can’t I donate specific food items online, rather than buying an e-voucher?

As community charities, food banks need a range of different donated food items to give nutritionally-balanced food parcels to people. Food banks often run low on different items at different times – by donating an e-voucher rather than a specific food item, you’ll be helping your local food bank team purchase the items that are most needed at the moment.

Updated on: 24 June 2020

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How do foodbanks work?

Everyone who comes to a food bank in the Trussell Trust network is referred by a local organization that holds food bank vouchers, like a housing association or local Citizens Advice. These organisations will often already be working with someone to support with the situation they’re facing, and can assess whether someone is in need of a food bank and provide them with a voucher as part of that support if needed. When someone arrives at a food bank, a volunteer will greet them and sit down to have a chat over a cup of tea about their situation. Volunteers are trained to direct people to other local agencies or charities that can help resolve the underlying reason for not having enough money for food, and increasingly food banks partner with advice agencies so that additional support can be given at the point of crisis in the food bank centre.

Updated on: 24 June 2020

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Are food banks seeing more people needing help as a result of coronavirus?

The Trussell Trust has seen a huge surge in the number of people needing food banks as the impact of the outbreak has hit people’s incomes. You can read more here

Updated on: 24 June 2020

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