How do I cancel my Food Box subscription?
You can cancel your Food Box subscription by visiting the My Account page on our website here
- Log into your Food Boxes account
- Click the “Account” drop down in the top right corner
- Navigate to “My Subscriptions”
- Select your subscription and click “cancel”
If your cancellation is received by 10pm 3 days before your next scheduled Food Box delivery day, then you will not receive delivery of the Food Box and no charges will be made. For example if your scheduled delivery day is Wednesday and you cancel your subscription by 10pm on the Sunday before, your delivery and all subsequent deliveries will be cancelled.
If we receive your subscription cancellation less than 3 days before the next scheduled delivery, that delivery will not be cancelled and you will be charged. All other deliveries will also be cancelled.
Updated on: 24 September 2020
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