Amendment to Delivery or Order

Can I have my order delivered to a different address?

Yes, as long as you don't already have an order waiting to be delivered. If you'd like to add a new delivery address to your account, simply click on the 'Account Settings' tab and go through to your 'Delivery address book'.

Updated on: 10 June 2022

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I would like to update/change my delivery slot

When you're logged in, click on the 'My Account' tab, then the 'Orders' link - your current orders will be displayed. Find the order you want to change - when your order details appear, select the 'Change delivery' link. You will then be able to choose your preferred delivery time and confirm it.

Updated on: 10 June 2022

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I would like to make an amendment to my delivery/order

Every order has a cut-off time, but it can vary depending on when you placed your order and what delivery slot you booked. Please check your confirmation email to find your order's cut-off time.

Updated on: 10 June 2022

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What is the minimum order value?

The minimum order value can vary. This will be shown on the website.

Updated on: 14 May 2022

How late can I make amends to an order?

Every order has a cut-off time, but it can vary depending on when you placed your order and what delivery slot you booked. Please check your confirmation email to find your order's cut-off time.

Updated on: 14 May 2022

How do I change a delivery?

When you're logged in, click on the 'My Account' tab, then the 'Orders' link - your current orders will be displayed. Find the order you want to change - when your order details appear, select the 'Change delivery' link.

You will then be able to choose your preferred delivery time and confirm it.

Updated on: 18 March 2022

How do I make changes to my groceries order?

Making changes to an order is easy. Just follow the simple steps below:
Sign in to your account and click on the 'Orders' tab.
Find the order you wish to amend.
Click 'Edit', and the order will appear in your trolley.

You MUST complete the checkout to finalise any changes you've made. If you don't, your changes won't be saved.

Updated on: 18 March 2022