Amend Account/Password & Personal details

I want to update my details

All your personal details are held in your account settings. To edit your existing details, just log in and click on the 'Account settings' tab towards the top of the page. Then select the category you want to add to or amend, completing the relevant fields on each page.

Updated on: 18 March 2022

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I'm having problems with amending my account

All your personal details are held in your account settings. To edit your existing details, just log in and click on the 'Account settings' tab towards the top of the page. Then select the category you want to add to or amend, completing the relevant fields on each page.

Updated on: 18 March 2022

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Click yes to contact us

I'm having problems with my password?

Go to the homepage and click the 'log in' link at the top of the page. You'll be taken to a separate log in page where you need to select the 'Need help logging in?' link. You'll then be able to request a password reminder by email or to reset your password.

Updated on: 18 March 2022

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Click yes to contact us

How can I get a copy of my receipt?

If you'd like to print a receipt from your order or a previous order, just click on the 'Orders' tab and find the order you're looking for. There'll be a 'Print' link under the receipt column, click on it to print a copy.

Updated on: 18 March 2022

How do I add a new address to my account?

Go to your account settings and select the 'Delivery address book' box. Then click on the 'Add an address' button, entering your details as the boxes appear.

Updated on: 18 March 2022