Delivery slot availability

I can't find a delivery slot

All available slots are shown on our website, and our customer service team do not have access to any additional slots.

Note

If you have just purchased a delivery pass it can take up to 48 hours for this availability to show in your account.

Updated on: 22 July 2021

Can I book a delivery before I've placed an order?

Yes you can. We actually recommend that you book your slot before placing your order – it helps to avoid disappointment.

Remember though, a reserved delivery slot expires after 60 minutes if you haven't checked out. If your chosen delivery slot expires, you will need to reserve the slot again, or possibly book a new one.

Updated on: 22 July 2021

I've already booked a delivery slot, why am I being asked to book another?

Delivery slots expire after 60 minutes if you haven't checked out. If your chosen delivery has expired, you will need to reserve the slot again, or possibly book a new one.

Updated on: 22 July 2021

How long can I hold a delivery slot for before I have to check out?

Your chosen delivery slot will be reserved for 60 minutes, but it will expire if you don't check out within that time. If your chosen delivery does expire, you'll need to reserve the slot again, or possibly book a new one.

Updated on: 22 July 2021