Missing Products

I'm missing an item from my delivery and its on my receipt

Check your emails to see if we sent you a note to let you know that this item was not going to be sent or substituted with an alternative. Check your final receipt to see if you have been charged for this item. This will have been sent after your delivery arrived. Check your Junk/spam folder for your email.

Updated on: 22 July 2021

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I have received a different item than I have ordered and I have not been informed of a substitute item being provided

In the event we need to send you an alternative item, we will send an email advising of this before your order arrives. Please check your Spam / Junk files as well as your inbox.

Updated on: 22 July 2021

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Use our contact form if you need further assistance