McColl's Stores

Where can I find my nearest McColl's store?

You can find your nearest McColl's Store on our Store Finder website. Please click here.

Updated on: 28 September 2023

Where can I find McColl's opening hours?

Our stores offer different opening times to suit their local communities. Click here to find your nearest store and it's opening hours.

Updated on: 28 September 2023

How do I contact my local McColl's store?

Click here to find your nearest store and it's contact details.

Updated on: 28 September 2023

What products do you offer at McColl's?

McColl’s cater for a wide variety of customer needs, offering essential food and groceries, fresh fruit and vegetables, ready meals and freshly prepared food to go products. We also offer a best in class ‘own label’ range of fresh and frozen food as well as well as everyday essentials from the Morrisons brand. Click here to find your nearest store.

Updated on: 28 September 2023

What types of services are available in McColl's stores?

Our stores offer everyday useful services and each one is designed to serve its local community. Click here to find your nearest store and a full list of services available.

Updated on: 28 September 2023

What are the Post Office opening times?

As the largest operator of Post Offices in the UK, we run around 600 in-store counters/branches. Click here to find your nearest store and see if your store operates a Post Office service. Please contact the store direct for their Post office opening hours.

Updated on: 28 September 2023

What payment methods do you accept at McColl's?

Our stores accept most major payment methods including:

  • Cash (GBP)
  • Debit cards (Contactless up to £100)
  • Credit cards (Visa and Mastercard)
  • Apple Pay
  • Android Pay
  • American Express

Note

We only accept cheques when paying your news account.

Updated on: 28 September 2023

Do you have any age restricted products in McColl's Stores?

We have a number of age-restricted products in our McColl's Stores, these include;

  • Alcohol - you must be 18 or over.
  • Tobacco – you must be 18 or over.
  • E-cigarettes and e-liquids – you must be 18 or over.
  • Blades or razors – you must be 16 or over.
  • Energy drinks – you must be 16 or over.
  • Lottery tickets –you must be 18 or over.

Updated on: 28 September 2023

I’ve been over charged in a McColl's Store

If you believe you have been overcharged, please return to the store where this occured, to discuss directly.

Alternatively, you can contact our customer service team by clicking on the 'Contact McColls' button below.

Updated on: 28 September 2023

How do I get an in-store refund for McColl's?

If you beleive you require a refund for a product purchased in one of our McColl's stores, please return to the store where you made the purchase, to discuss directly.

Alternatively, you can contact our customer service team by clicking on the 'Contact McColls' button below.

Updated on: 28 September 2023

Do you accept Healthy Start vouchers at McColl's?

Yes, all McColl's  stores in England and Wales accept Healthy Start vouchers. Please click here for further information.

Updated on: 28 September 2023

I would like to compliment a member of McColl's staff

We are pleased that you received good customer service. Please contact Customer Services by clicking on the 'Contact McColls' button below to leave your compliment. Be sure to leave the store name and member of staff where possible.

Updated on: 28 September 2023

I’m not happy with service received in a McColl's store

We’re sorry that you're unhappy with the service you received. Please contact the store directly with your query. If you still require further assistance, please contact Customer Services by clicking on the 'Contact McColls' button below.

Updated on: 28 September 2023

Do your McColl's stores have car parking available?

Most of our McColl's stores have car parking availability. 

Click here to find your nearest store. Full store contact details can be found on that page as well as full details of facilities available.

Updated on: 28 September 2023