Help & FAQs for:Online Shopping Experience

Find help and information if you have an issue or feedback about a product you have received in your Online order.

Find help and information if you have an enquiry about products available to order online, and our product pricing and promotions

Find help and information if you have an enquiry about our service coverage or an order you have placed.

Find information regarding our Delivery Passes and Charges, Delivery Slot and updating details on your account

Find out how to inform us of both your good or bad experiences with our Online Service or delivery

Find help and information about website and technical issues you may be experiencing, and how to resolve them.

Find information about our Click & Collect offerings.

Find information about our Click and Collect Lockers.

Find information about our plastic and paper bag policies

Find information and support about using our Online Groceries Mobile App.