Website & Technical Issues

I need help with my voucher code

If your voucher code isn't working, please check the following;

  • Check the dates on the voucher have not exceeded the expiry date
  • Make sure you're entering the code exactly as it appears in the email we sent you
  • Ensure you have met the minimum spend requirement (if applicable)

If you are still having issues, please complete the enquiry form below

Note

Vouchers cannot be redeemed against certain products, please see voucher terms and coditions for more details

Updated on: 24 May 2024

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I am unable to complete my order

If you are unable to complete your order, please fill out the form below.

Note

Due to recent legislation changes to support Payment Services Directive (PSD2), you may experience issues completing your order when using our app. If you are affected, please follow the guidance outlined in this document before completing an enquiry form.

Updated on: 24 May 2024

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My payment is not being accepted

If your payment is not being accepted, please fill out the form below.

Note

If you have an outstanding unpaid order, then your account will be blocked until you pay for this order.  If you are affected, please follow the guidance outlined in this document before completing an enquiry form.

Updated on: 24 May 2024

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I am having problems trying to register

If you are having issues registering, please ensure you have done the following;

  • Entered your postcode and email address correctly
  • Your password meets the requirements

If you are still having problems trying to register, please fill out the form below.

Updated on: 24 May 2024

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Does Morrisons deliver to my address?

We cover 99% of UK postcodes so it’s likely that we deliver to you. Use our postcode checker to find out.

Morrisons Postcode Checker

Updated on: 24 May 2024