What are substitute products?
If a product you've ordered is unavailable, we'll do our best to offer you a substitute, which we'll make you aware of through an email before you receive your order.
If the original item was on offer, the same discount will also be applied to the substitute product.
If you're not happy with the substitute, just hand it back to your Driver or Click & Collect colleague, and you will not be charged on your final bill.
Updated on: 24 May 2024