What should I do if my card is lost / stolen or damaged?
You will need to action this yourself online. This is to prevent fraud and to protect your security.
Log into your Morrisons My Morrisons Account here. www.mymorrisons.com
Alternatively you can go to the My Account section in the Morrisons My Morrisons App on your phone and select Replace/Cancel Card then choose Report Card as lost or stolen.
We'll cancel it and send a new card, with a new number. Once reported lost or stolen, the old card becomes invalid and can't be used. If you are using the Morrisons My Morrisons App on your phone, a new digital card will be issued and you can start to use that Immediatly. If you require a plastic card you can select this also, this will arrive within 10-14 working days.
In the meantime though you can use your digital card contained in the My Morrisons App
Updated on: 23 March 2022
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